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Tit-For-Tat Extreme: eBay Seller Sues Over Negative Feedback

October 28, 2008
by Jacqui Cheng
Associate Editor, Ars Technica

Jacqui Cheng

Sellers on eBay (EBAY) can no longer leave negative feedback for buyers, so what are they doing when they’re upset about a buyer’s remarks? Filing lawsuits–at least in the case of Joel Jones. U.K. resident Jones has filed a lawsuit against Chris Read after Read, the winner of Jones’s eBay auction, left negative feedback on the transaction. Jones claims that Read’s feedback is hurting his business and insists on pushing his libel suit unless Read deletes his comments.

The story unfolds exactly as many of us jaded eBay users would expect. Read won an auction being held by Jones for a cellphone, but when he received the item, it wasn’t exactly what he expected. “I was told the phone was in good condition, but there were scratches all over it, a big chip out of the side and it was a different phone. I paid for a Samsung F700 and got a Samsung F700V,” Read told The Telegraph.

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