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UPS Offers Web-Print Service

September 14, 2009
by Mike Esterl
Reporter, The Wall Street Journal

Mike Esterl

After decades of wrestling for dominance in the U.S. shipping industry, United Parcel Service Inc. (UPS) and FedEx Corp. (FDX) are squaring off on another front: the growing world of online printing.

UPS is rolling out marketing Monday to highlight a push into Web-based printing, in which clients can send documents such as business presentations to UPS retail stores via the Internet to have printed copies made. FedEx already offers online printing at its FedEx Office/Kinko’s locations.

The competing retail chains, acquired by the two shipping companies earlier this decade, serve small businesses and executives who frequently travel. In addition to shipping packages and documents, the more than 6,000 stores combined offer services such as packaging, photocopying, printing business cards and notarizing signatures.

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