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Wednesday, April 29, 2009

Why We Don’t Believe Rumors of an Apple/Verizon Love Child

Stacey Higginbotham

Apple and Verizon are in talks for the carrier to distribute an “iPhone-lite” device and a “media pad,” with one of the devices to be launched sometime this summer, BusinessWeek is reporting.

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Tuesday, April 28, 2009

Dude, Where’s My Phone Bill?

Jason Perlow

At the beginning of the year, I was informed I was no longer able to expense my AT&T CallVantage Voice Over IP service or my monthly broadband charges as part of my employer’s efforts to reduce costs.

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Friday, April 10, 2009

AT&T Workers Create “Ready to Strike” Ringtone

Andrew LaVallee

AT&T and the union representing its workers are still in contract talks, but workers have published a song, with accompanying ringtone, called “Ready to Strike,” just in case.

The song’s pro-labor lyrics include “Get ready to strike, get ready to walk the line” and “Protect my health care, don’t lower my wages/Realize, recognize, mobilize, stay alive” and even a shout-out to technicians who support U-verse, AT&T’s TV service.

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Friday, March 27, 2009

Your ISP’s Customer Service: Just OK Is the Best You’ll Get; Many Stink

Larry Dignan

AOL was the top Internet service provider when it came to customer service in 2008, according to a Forrester Research report. The rub: AOL’s top rating based on Forrester’s “customer experience index” translates into a “just OK” mark.

As a group, ISPs grade out with a “poor” rating of 59 percent based on Forrester’s customer experience index.

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Thursday, March 26, 2009

Relationship Status of RIAA and ISPs: It’s Complicated

Sarah McBride

At a digital music panel in Nashville this week, executives from AT&T and Comcast created a furor by saying they were passing along warnings to customers that the RIAA says are illegally uploading music files onto the Internet.

Later, the companies tried to calm the outrage erupting in the blogosphere by harrumphing they weren’t cutting off Internet access to those people–or in the case of Cox, hardly ever cutting it off.

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A Dell Smartphone Would Face Big Hurdles

Olga Kharif

Dell CEO Michael Dell has done little to dispel rumors that his company is working on a mobile computing device. In fact, he all but confirmed them while traveling in Japan on March 24 when he said: “It is true that we are exploring smaller-screen devices.” What form those devices will take remains a matter of heated debate.

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Friday, March 20, 2009

AT&T Talks Cybersecurity With Congress

Andrew LaVallee

Congress is a tech-savvier place today than it was when Edward Amoroso, AT&T’s chief security officer, started making trips to Washington more than 20 years ago.
Back then, he says, he would discuss virus threats at length before a lawmaker would raise his hand. “You’re expecting some question that might impress you, and they’d ask, ‘Can you tell me what a virus is?’”

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Thursday, March 5, 2009

Setting the iPhone Free From AT&T

Olga Kharif

As the exclusive U.S. carrier for the Apple iPhone, AT&T has had a lot to celebrate. Rivals hope to crash the party. A growing number of public interest groups want an end to the partnership that forces buyers of Apple’s iPhone to buy their mobile-phone service only from AT&T.

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Tuesday, February 24, 2009

Apple to Verizon: Can You Hear Me Now? Maybe.

MG Siegler

Before it settled on AT&T as the carrier for the iPhone in the United States, Apple shopped the phone to Verizon Wireless and was shot down. It’s thought that Verizon didn’t want to make the concessions (including ceding a lot of control) to Apple, which AT&T ended up doing. Of course, the mobile landscape was very different at the time.

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Tuesday, February 17, 2009

As Data Collecting Grows, Privacy Erodes

Noam Cohen

There are plenty of people who can muster outrage at Alex Rodriguez, the Yankees third baseman who is the latest example of win-at-any-cost athletes. But I’d prefer to see him as at the cutting edge of another scourge–the growing encroachment on privacy.

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Wednesday, February 4, 2009

MetroPCS Details Its Expansion Plans

Andrew LaVallee

MetroPCS’s upcoming expansion to New York and Boston will change the prepaid wireless provider from a regional carrier to one that can compete more with heavyweights like Verizon Wireless and AT&T.
In an interview with the Journal’s Amol Sharma, MetroPCS CEO Roger Linquist said the company will be building its New York City network–including the five boroughs as well as parts of New Jersey and upstate New York–throughout 2009.

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Monday, December 29, 2008

Do You Miss the AT&T Monopoly?

Brad Reed

When AT&T grudgingly agreed to break itself up 25 years ago, it was seen as a truly momentous event in the history of the telecommunications industry. Today, however, some experts question not only whether the breakup of AT&T was necessary, but whether it even had any long-term impact on the telecom market.

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Thursday, December 18, 2008

The Definitive Coast-to-Coast 3G Data Test

Wilson Rothman

After a grueling eight-city coast-to-coast test of the 3G networks run by AT&T, Sprint and Verizon, we’ve come up with some clear-cut test results. Think you know who has the best network? Think again.

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Wednesday, November 19, 2008

Motorola’s Fallen and It Can’t Get Up

Eric Savitz

A true parable of how one should stay ahead of the curve: Motorola, once the most successful mobile phone maker in the world, is in danger of losing its standing in the industry. Consumers– and subsequently carriers–are increasingly less interested in the brand. Motorola has the weakest smartphones on the market, and smartphones are what America wants.

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Thursday, November 6, 2008

Bernstein: The Rich Get Richer in U.S. Wireless

Tiernan Ray

In wireless, it appears, the old adage applies: The rich get richer. The poor? Not so much. AT&T and Verizon Wireless are reporting impressive numbers while everyone else (Sprint Nextel, T-Mobile, Metro PCS and Leap Wireless) is not. The gap between the tiers in the market are “stark,” according to Sanford Bernstein analyst Craig Moffett.

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