EBay (EBAY) unveiled some long-promised changes to its e-commerce site on Tuesday. Some of the most vocal eBay sellers are giving the changes tepid applause–but still complain eBay isn’t addressing a more fundamental problem for buyers with the fees it charges.

The company says it will tweak its user interface by adding features such as “Smart FAQs” from buyers to cut down on the number of repeat questions from buyers. Seller Tony Madalone, who runs an eBay t-shirt shop called Vintage Classic Threads, likes the new tools for package-tracking and label-printing that eBay is building into the site. “I always thought that it could be changed to be more user-friendly and allow sellers to be more efficient,” he said.

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eBay has been making some changes lately that aren’t sitting well with eBay sellers. First, it announced fee changes that initially were promoted as “lower fees,” but the details showed were only lower for goods that didn’t sell. The fees on sold goods were actually higher. Now, the company has banned sellers from giving “negative” feedback on buyers. This is quite an interesting move.

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