by Sarah E. Needleman, Reporter, The Wall Street Journal
Twitter has turned out to be a useful tool for some small businesses coping with customer-service or public-relations crises.
The social-media service–where users send short “tweets” to followers who have signed up to receive the messages–came in handy for Innovative Beverage Group Holdings Inc., whose drankbeverage.com site crashed last month after a surge in traffic following a segment on Fox News for the company’s so-called relaxation beverage, which contains “calming” ingredients like valerian root and melatonin.
by Marisa Taylor, Tech Reporter, The Wall Street Journal
Impending hurricanes and missing children make the local news, but what about smaller incidents–like senior citizens who wander from their care facility or nearby traffic accidents–that residents still want to know about?
Days after a wave of phishing attacks fooled thousands of Twitter users, it appears that another security hole has been found by…someone. Obama’s account, unused since election day, sent out an affiliate link to a survey with a gas card prize, Fox News said that “Bill O’Reily is gay” (not that there’s anything wrong with that) and Britney Spears made a lewd post about her anatomy.
It was among the juicier post-election recriminations: Fox News Channel quoted an unnamed McCain campaign figure as saying that Sarah Palin did not know that Africa was a continent. Who would say such a thing?
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