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Voices

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Thursday, January 22, 2009

Facebook Slow to Respond to Phishing Scam

Marisa Taylor

The latest phishing scam on Facebook has raised the question yet again as to whether the social-networking site is dropping the ball on security measures and properly responding to privacy complaints.

Facebook faced consumer fraud charges in 2007 for allegedly responding too slowly to user complaints about harassment, pornography or nudity from the social-networking site. The probe into the company’s safety procedures by New York state Attorney General Andrew Cuomo resulted in a settlement requirement that Facebook respond to such complaints within 24 hours.

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Friday, May 23, 2008

Twitterer Takes on Twitter Harassment Policy

Betsy Schiffman

Ariel Waldman says she’s been harassed over Twitter for close to a year and the company has refused to do anything about it, despite the fact that it violates their own terms of service.
Waldman, a community manager at Pownce, says a longtime stalker launched a campaign against her over Twitter in June 2007. When she contacted the company about the tweets, somebody said they took them down from the public time line. As the tweets continued to stream in, Waldman says she periodically reported them to Twitter.

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This is a section of the All Things Digital Web site featuring posts from around the Web, from other Dow Jones properties and also original pieces we solicit. The section is now explicitly labeled that it comes "from other Web sites."

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